Frequently Asked
Questions

Simply fill out our free property audit form and we'll be in touch within 24 hours to discuss your property and which plan suits you best. There's no commitment required to have that initial conversation.

No. Whether you're brand new to short-term rentals or already have an existing listing, we handle everything from the ground up — including creating and optimising your listing from scratch if needed.

Most properties are fully set up and live within 48 hours of signing up. We move fast so you start earning as quickly as possible.

We operate on a simple commission model. Basic Plan is 15% of earnings and Pro Plan is 20% of earnings. We only take a percentage when you earn — if there are no bookings, you pay nothing.

None. Zero upfront costs, no setup fees, no retainers, no hidden charges. We only get paid when you get paid.

Basic covers all core automation including messaging, dynamic pricing, listing optimisation, and monthly reports. Pro includes everything in Basic plus 24/7 guest communication, cleaning coordination, calendar synchronisation, interior styling assistance, and dispute resolution.

No contracts and no minimum term. You can cancel anytime with no penalties.

Absolutely. Just let us know your preferred dates and we'll block them off in the calendar. Your property is still yours.

We use smart pricing tools that automatically adjust your nightly rate based on local demand, events, seasonality, and competitor pricing — maximising your revenue without you lifting a finger.

Airbnb pays you directly as the property owner. We invoice you our management fee separately based on your monthly earnings. Full transparency, no surprises.

Pro Plan clients have full dispute and issue resolution handled by us. Basic Plan clients receive guidance and support. Either way, we are always available to help navigate any issues that arise.

On average, our clients see 40% more revenue compared to self-managing — largely due to dynamic pricing, optimised listings, and professional guest communication driving higher occupancy and better reviews.

We cannot guarantee specific booking numbers as that depends on your property, location, and market conditions. What we do guarantee is that every tool, strategy, and system we have will be working around the clock to maximise your property's performance.